• Choosing an Online Faxing Method

     • Online Fax

    Categories of Service

    Your particular needs will determine the service you choose. If you send and receive faxes only occasionally, then you will want to sign up with a personal online fax service.

    Service Providers

    The simplest and least-expensive way to send and receive online faxes is by signing up with an online faxing service provider, because they handle the technical-related concerns for you and offer different plans to meet your particular needs. And they offer almost unlimited capacity in terms of the size of faxing jobs.

    By using an online faxing service, you can get a local, toll-free or international number; and perform tasks such as annotate and electronically sign faxes.

    Also with online faxing services, you can send and receive faxes and manage your fax activities online (including archiving). Plus, just about any commonly used word-processing program files can be converted to fax.

    Categories of Service

    Your particular needs will determine the service you choose.

    Personal. If you send and receive faxes infrequently, then you will want to sign up with a personal online fax service to send faxes from your Web browser.

    Stand-alone. If you send faxes more frequently and need a fax number, a stand-alone online faxing service is the suggested choice for you.A stand-alone service will provide you with a local or toll-free fax number give you a more robust set capabilities–this entails the ability to fax from your email client, receive faxes as email attachments, and manage logs that document your faxing activity.

    Online Fax and VoIP Telephony. Some services offer bundle plans that feature online faxing and the related technology of VoIP for an enterprise-wide digital, Internet phone solution that allows a company to eliminate traditional land-line telephones. These plans that have VoIP also services such as auto-attendant, which can enable businesses to project a professional image by managing incoming calls.

    In-house Solutions

    Depending on your company’s information-technology capabilities and corporate preferences relative to using an outside provider, needs for integration with enterprise applications, and concerns about security, in-house Internet fax servers and centralized, enterprise-wide online faxing client software may be the desired option.

    Besides allaying any security concerns about allowing an outside source to manage faxes, in-house fax servers can be made to tightly integrate with the enterprise applications–examples are Oracle and SAP.

    In addition, by keeping control of the online faxing technology in-house, the corporate information technology department can customize the fax server system as needed.

    The negative aspects of applying the in-house server fax server approach are the hardware, software, and hidden costs; limitations on fax-sending capacity; and the need to ensure that the servers are properly backed up and that system failures are remedied.

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